The Practice Promise
We endeavor, at all times, to be a caring, efficient and approachable practice. We will provide the best care and attention possible for you and your pets. If our service falls below your high expectations, please speak to one of the Partners, who will investigate and get back to you as soon as possible.
Fees and Terms
Our terms of business for all small animal work (pets) are: payment at the time of your consultation or on collection of your pet, post-operation. We accept cash, cheques and debit and credit card payments. If you are concerned about the cost of treatment please discuss with a member of staff beforehand.
The Perth surgery is open from 8.30am until 7.00pm Monday to Friday for surgery and consultations and from 9am until 12pm on Saturday for consultations. We can deal with all enquiries during these times**.
We endeavour to see you on the day you call to book your appointment or at your later convenience.
We use an appointment system to ensure you have adequate time to discuss your pet’s healthcare needs and treatment plans with the veterinary surgeon and to minimise your waiting time.
Please telephone for an appointment at any of our three branches.
Perth Consultation Times:
Mon-Fri 8.30am-12pm and 2pm-7pm
*Auchterarder Consultation Times: subject to change
Mon, Wed, Fri 3pm-4pm
Tues & Thurs 5pm-6pm
*Scone Consultation Times: subject to change
Mon & Wed 5pm-6pm
Tues & Thurs 1pm-2pm
*Please note that Scone and Auchterarder consultation times can be subject to change, please ensure that you contact our Perth branch on 01738623210 to check what times these branches are open.
These branches are staffed by our vets only; they consult within the consultation times listed below based on client demand, therefore if you are collecting medication from either Scone or Auchterarder it is always best to telephone in advance to check that the surgery will be open when you go.